Service Policy

Pre Sales Service

>> We can provide pre-sale technical consultation for customers, and introduce the working principle and technical performance of the products in detail.

>> It can be used to measure the parameters for customers.

On Sale Services

>> After signing the contract, timely inform the customer of the production and transportation conditions, and deliver the products safely as soon as possible.

After Sales Service

>> All products are guaranteed for 18 months, free repair or replacement within three months from the date of sale, free maintenance within 18 months, and lifelong maintenance.

>> It can carry out daily maintenance training for user maintenance personnel.

>> After the goods are delivered to the user, the company will provide commissioning and opening services according to the specific conditions of the project to ensure the normal operation of the equipment as scheduled.

>> Carry out telephone return visit and irregular on-site visit, timely understand the equipment operation and solve problems for customers.

>> 24 hour service hotline: 0755-81737203